Call Center Membership Options
August 25, 2008
Take the 5 Day Trial Today and learn all about our membership options. Learn more about this Call Center VIP membership site now.
Call Center Membership Options That Fit Everybody's Needs!
You asked for it and we delivered….
Just recently our team completed something exciting. We completely re-confirgured our membership site service that has made sign-up and management of your membership so much easier.
More importantly, we included sign-up options that will fit your needs.
If you want to know what I'm talking abut then simply check out how easy it is! View Membership Options
Here's what I'm talking about…
We Also Offer Corporate Accounts. Send Our Team a Note to find out more
15 Day Free Trial Available Now
May 10, 2008
Do you want to look around in our Call Center VIP Membership? How about for 15 days?
That's right, you can have a 15 day free trial membership and check out all of our top notch call center management information. All you have to do is sign-up and then if you decide to cancel your membership, you can simply do so by using our contact us form and letting use know that you wish to cancel.
It is as easy as that.
The risk is all of ours but you get an INSIDE look for free. Sounds pretty good right?
We use Paypal.com as our subscription payment processor. We are a verified user and your information and transactions are always secure and protected.
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Ok, if you are ready simply click on the "Subscribe" button of your choice and enjoy the 15 day free trial. Each Subscribe Button Will allow you to set-up your account.
15 Day Free Trail + Monthly Recurring
Use this subscribe button for a 15 day free trial then a recurring charge of $12.95 for each month. You can cancel at anytime.
15 Day Free Trail + 3 Month Recurring
Use this subscribe button for a 15 day free trial then a recurring charge of $27 for every 3 months of service. You can cancel at anytime. This is a savings of $12.00!
15 Day Free Trail + 6 Month Recurring
Use this subscribe button for a 15 day free trial then a recurring charge of $47 for every 6 months of service. You can cancel at anytime. This is a savings of $31.00!
15 Day Free Trail + Annual (12 months) Recurring
Use this subscribe button for a 15 day free trial then a recurring charge of $97 for every 12 months of service. You can cancel at anytime. This is a savings of $59.00! Also, when you order our $97 subscription we will provide you with a bonus worth in excess of $45!
As you can see, we offer many subscription services to meet your needs. If you are interested in a corporate account, please contact us here. In the subject field just indicate that you want information on a corporate account.
Enjoy your membership!
Call Center Cafe Membership Update
March 13, 2008
Over the past week I have received over a 100 emails asking me when will the call center membership site be open. Instead of responding to each email, I decided to do an update through this method.
Good news is that the call center cafe team is working day and night to update all of the powerful content we have for our current members as well as for our future members. You guys are really going to like the new format.
We have so much outstanding content, in so many of the critical areas of operating, and supporting the effective performance of a call center, that the job of migrating everything to our new platform has become a larger task than we had originally thought.
To make sure you receive all of the updates, plus the hot call center news the simply visit our Community page.
If you're wondering what is inside the membership are you should visit our membership tools area to get an update. This area explains the main topics area within the Call Center Cafe Membership site. You won't be disappointed!
Today our team was working on The Manager's Booth. This area includes Leadership and Management Material as well as Performance Management material. During our update we focused on the following areas:
The Manager's Booth - Main area
- Listening Skills - Communication Key
- Setting Goals For Success
- Managing Discipline
- Wall Meetings
- Customer Service and Sales Articles
- Coaching
- Team and Individual Competition Ideas
- Coaching For Improved Performance
- The Importance of Training
- How To Confront Poor Performance
- Performance Management Cycle
- Performance Management at a Glance
Key Input/Output Spreadsheets…
- Inbound Pricing Model
- Outbound Pricing Model
- Variable Cost of Goods
We also completed the Listening Skills/Communications Area with the following information…
- The Importance of Listening Skills
- Listening Behavior
- Listening Self-Assessment Exercise
- Listening Habits
- Good Listening Skills
- Types of Poor Listeners
- Characteristics of Effective Listeners
- Tips for Effective Listening
- Call Center Cafe Article - Are You Listening?
- Listening To Customer - 5 Tips
Progress is slow but well worth the wait. I just hired two more call center professionals to help with content and design. This is really going to be a great place to come find out the latest call center best practices and to communicate with other members. Make sure you come back in a few days to find out when we are going to open our doors.
Thanks!
GM
About Call Center Cafe
March 6, 2008
CallCenterCafe.com is owned and operated by call center professionals that are actively making a living in the call center industry.
Our Mission, Vision and Commitment is outlined below…
Mission and Vision
To positively impact the work of Call Center professionals by offering an online community, resources for self development, and tool for personal and team success.
Commitment
1. Because the Call Center environment is a community, we recognize the benefits of communicating and sharing thoughts or ideas with other Call Center Professionals. CallCenterCafe.com commits to offering a safe, online, structured community to network with individuals who share the same challenges and goals.
2. Quality is pinnacle to our success. We will strive for the best quality in everything that we undertake, and be open to suggestions and feedback.
3. We learn not only by examining the problem area that exists, but also by exploring what is working well and sharing it. When Best Practices surface we commit to sharing them for the benefit of the CallCenterCafe.com community.
4. Based on our experiences we commit to creating environments focused on mutual respect, employee involvement, healthy competition, and rewards for a job well done.
5. CallCenterCafe.com makes the commitment to listen to our members and work to meet the needs of their requests.
Become a member of our advanced information sharing and call center tools. The membership is only $9.95 per month. A great deal considering it is going to make your life at the call center better. Become a Member Today!
What's New in CallCenterCafe.com
March 5, 2008
CallCenterCafe.com Offers Vital Call Center Information and Tools.
These tools have helped 1000's of call center professionals with excellent results. Just recently I received this comment from a member of Call Center Cafe…
"I appreciate it. I had worked at Greenville College running a call center and had been using callcentercafe.com for a while to help me get it started in its first year. It proved to be very helpful and gave us lots of ideas for games and things to think about as we developed. I hope the website continues to offer its assistance to many others the way it helped us get off the ground. Keep up the good work, it made a difference for us. The Members Area is great!"
Kelly
Here are the latest and greatest items and features we have added to the Call Center Cafe. We are excited to hear your feedback! You can easily do that by either sending a note to our team at our contact us page or you can leave a comment on any page or article post. We hope you do leave this feedback.
If you have been a reader of callcentercafe.com you'll notice our new format. We decided to improve our look and functionality. This will allow us to deliver more quality information to you with a much faster turnaround time.
We have added a fantastic new page that is devoted to Quality! Quality Brew contains a collection of QA material including explanation of today’s quality philosophies, a variety of sample call monitoring forms, reporting spreadsheets & activities and games to drive Quality initiatives in your Call Center.
Announcing CallCenterCafe.com’s newest page for members - - Workforce Management Mastery! Workforce management is one of the most important components of inbound operations. Our Workforce Management Mastery page will help you: Determine Staffing requirements, Track headcount, Monitor Productivity, Schedule Adherence and Compliance. And much more!
Our spreadsheets will provide a clear path to workforce administration success. Become a member now to take advantage of this great new service!
Important: Our members area is consistent with the Main area of CallCenterCafe.com but the information is more actionable and provide fantastic tools to improve your business and your skills as a call center professional.
You need to try out a membership today. Only $9.95 per month. Join Today. View all of the membership options!
Join Our Call Center Community
March 4, 2008
When developing CallCenterCafe.com we felt it was important to offer members the opportunity to learn from each other by exchanging thoughts and ideas.
CallCenterCafe.com offers several tiers of involvement, learning and access to resources. We can decide what level is best for you.
We believe that our community approach just makes sense. And many find that sharing ideas, best practices and solutions only improves our industry. Many of the top call center professionals are involved with Call Center Cafe.
The cool approach to call center cafe community design is that there are so many resources to improve your results and to give you a better understanding of our industry. When you take action make sure you participate and share your ideas. Others want to know…
"I am a member and love the site it has been so helpful to me even in the week I have belonged. I was just promoted to Trainer and am starting up a QA department. Wish I knew about this site when I was a Supervisor."
Jeanne Bailey, CallCenterCafe.com Member
Following is a list of cool functions we have build in to CallCenterCafe.com
1. Sign-up for our newsletter
2. Sign-up for new call center updates through email feed notification
4. Join Our Free Call Center Forums
5. Become a member - Our membership benefits are second to none and you'll definitely be in the know.
To get the most out of Call Center Cafe it's important you spend time looking around. Our paid membership holds all of the hot topics and "best practices' of many of the Best In Class call centers in operation today. This information is in a password protected area, reserved for our members.
Thanks
The Call Center Cafe Team
Call Center Professionals Choose
March 3, 2008
…CallCenterCafe.com As Their Primary Resource!
Find the answers to your efficiency questions, learn Best Practices for providing World Class Service and network with Call Center Professionals to strengthen your Call Center Knowledge.
If you would like to have access to valuable Call Center tools, Best Practices and life changing information, then this might be the most important page you will read.
CallCenterCafe.com offers our members a complete A to Z package of Call Center information. You will become part of our community and enjoy tools, thousands of articles, industry news, training documents and valuable tips and tools to improve your Call Center career.
Enjoy our FREE 5-Day Trial…
