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Greetings!
| 'Big Brother' is watching Indian call-center
staff |
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Strict anti-fraud security measures at call centers may
reassure their foreign clients, but for employees, work is now
like working in Hannibal Lecter's cage
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| IBM To Take Over Tampa Call Center |
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TAMPA - IBM Corp. has won a contract to manage a 500-person
call center in Tampa that specializes in handling customer
service calls and e-mail for General Motors Corp.
On Jan.1, IBM officially will take over a facility at 5701
E. Hillsborough Ave. from Sitel Corp. of Omaha, Neb., which
has had the GM contract since 1999, said Sitel spokesman Bill
Sims.
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| Bank of America Officially Opens New Call Center in
East Providence |
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The Facility Represents a $60 Million Investment into the
Local Economy and Will Create Up to 900 New Jobs for Area
Residents
EAST PROVIDENCE, R.I., Oct. 12 /PRNewswire/ -- Today, Bank
of America executives joined Governor Donald Carcieri and
other public officials to celebrate the opening of a new call
center at 3400 Pawtucket Avenue. The grand opening is the
culmination of a partnership between Bank of America and the
public sector, and will create up to 900 new jobs for area
residents. Bank of America has invested $60 million to
construct and staff the center.
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