With the summer holiday season upon us, we thought this week we would share an interesting team building activity for call center employees. During these hot days, keep your call center cool with some summer fun.

Also, CallCenterCafe.com is a sponsor of this fall's ACCE Call Center Demo and Conference in Seattle, WA. The Conference will be held Sept. 11-13, 2006 at the Washington State Convention Center.

CallCenterCafe.com offers you an additional 10% off premium and conference standard packages! This is a $389.50 savings when you register before July 28th, 2006. For more details, or to register visit: http://www.ACCEicmi.com

Here is a selection from our product "Call Center Games". This booklet contains over 100 activities to use with your teams to drive sales, motivate performance, and just have some fun as a team. Learn more about the complete product by visiting http://motivators.righttolead.com/.

Purpose: To increase productivity

Description: Prior to the shift the supervisor prepares 10 – 15 3x5” cards which have the same value (i.e., dress- down pass, extra 5 minutes at break, summer dress- down pass, etc.).

The cards are kept in a container on the supervisor’s desk. At some time in the shift, the supervisor announces that for every sale in the next 10 minutes, the representatives will select a card from the container on the supervisor’s desk.

The supervisor keeps the team informed of how many cards are left. The contest can be repeated throughout the day.