Call Center News & Tips
The Choice For Call Center Information
April 7, 2006
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Positive Habits

Setting goals and creating positive habits is the key to anything worthwhile. That is why the following resource is so valuable:

Power of Positive Habits

Take for instance the goal we set at the end of 2005. Our goal is to add 10,000 new subsribers to the CallCenterCafe .com newsletter. The 1st quarter is over and we are well on out way. Your support is greatly appreciated! Please continue to pass this on to your peers and ask them to subscribe.

Call Center Row
Call Center Knowledge....Would you like to learn more about our industry? Great information and resource. Make the decision to be a leader in the call center field.

Call Center News
Recent call center news updates:





happy
As a Customer Service Supervisor for more than eight years, I've handled the worst kind of customers and trained my share of Representatives. The truth is, contact with a Rep is often the deciding factor between keeping and losing your best customers.

The following are a few simple rules for providing Perfect Customer Service:

Leadership
What happens people define “leadership” as something attached to a title, or a salary, or a corner office? Both managers and employees suffer the consequences! Explore what happens when leaders and staff buy in to the top 3 limiting “myths of leadership.” And learn how you can ask the provocative questions that unleash everyone’s greatest potential in your organization.

Keeping a PC clean isn't easy with all of the different types of hardware, software and drivers available, so it's hard to say if your PC is clean without first analyzing your system's registry. PC Optimizer

Also, spend time over on the HOT Links (above left.) There are some really fantastic tools for you there.

Sincerely,


CallCenterCafe.com Staff
CallCenterCafe.com