News and Updates
The Choice For Call Center Information
April 7, 2006
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Dear Jenny,
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Welcome to this week's Call Center Tips! In this edition you will find some intriguing call center news items, some great tips for small call centers and as always information that will impact your call center success.

The Call Center Demo and Conference sponsors this week's news letter.

To learn more about the Call Center Demo...Click Here!

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CallCenterCafe.com has reinvented it's forums system and opened to all call center professionals. Visit the forums to discuss articles and features of this newsletter, learn new call center strategies and network with other call center professionals.

We invite all Call Center Professionals to visit http:/ /www.callcentercafe.com/forums/ and get involved in the conversations.

Call Center News




We have been hearing form more and more call center professionals that work in small owner operated contact centers. These small centers face their own unique challenges. Here are some articles and links that may impact professionals in these centers...


CONSIDER THIS SOLUTION --

There are sometimes financial challenges of operating call centers. Have you considered factoring?

Positive Habits
What happens people define “leadership” as something attached to a title, or a salary, or a corner office? Both managers and employees suffer the consequences! Explore what happens when leaders and staff buy in to the top 3 limiting “myths of leadership.” And learn how you can ask the provocative questions that unleash everyone’s greatest potential in your organization.

comics
Have you been to CallCenterComics.com?

It's your Call Center life in a comic strip!

CallCenterCafe.com Staff
CallCenterCafe.com