Career Advancement, Resumes and More
Are you looking to move up the career ladder?
February 10, 2006
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No matter where you are in your Call Center career, chances are you are considering moving up the ladder. It's always a good idea to have your eye on your next career move and have your resume prepared for when the opportunity comes along.

This week's newsletter is full of articles and products that will help you be prepared and consider those upcoming jobs. Keep your career moving - Up Up Up!

A very effective and persuasive tactic when selling something is to promote its benefits as well as its features. Very simply, features are what something has; benefits are what those features do for you.

For example, if you’re selling your used Oldsmobile, one of the features you might mention is its large trunk.

If you focus only on the feature, you’ll say, “This car has a large trunk.” (Yawn) But if you promote that feature with its benefit, you could say, “The trunk is huge. You can get three suitcases and your golf bag in there for a trip to Disneyland and still have plenty of room for all the souvenirs you’ll want to bring home!” See how that makes a more powerful impression?

career
To survive and thrive in today's competitive environment, it is not just what you know. You also need to be competent. You must stand out from the crowd - be memorable, impressive, credible, trusted and liked.

"Success is never a destination - it is a journey." - Maya Sullivan
  1. Exceed expectations; deliver results on a or head of time.
  2. Manage your time effectively.
  3. Create a career plan with goals and training requirements.

streetsmart
I had worked faithfully at the same company for almost 8 years until they re-organized and I found myself out of a job. With a huge mortgage, a wife and 3 children to support, I was scared to death.

After getting a hold of the StreetSmart Job Changing System though, I was quickly able to get my act together and was interviewing within 3 weeks.

I ended up getting a better job making more money in a company that I love. The skills I learned reading the manual made it all possible. Thanks a million.

Mike M. - New Jersey

Just like the late, great Rodney Dangerfield, the "humble" cover letter gets no respect.

Job-seekers spend so much time and energy on their resumes they've got nothing left to offer their poor, neglected cover letters.

Big, BIG mistake!

It is the well-written cover letter not the resume that can single-handedly land you more job interviews. The cover letter is your one chance to really "market" yourself to an employer using proven marketing strategies rarely found in the typical cover letter.
resume
"I used your advice to make adjustments to my own resume. I also love your cover letters! I used one of them and got the interview."

"Your eBook was a great investment. I've purchased many eBooks (some priced as much as 5 times higher than the price of your eBook) where the authors just skimmed the surface of a particular subject. Not only is your eBook packed with great information, advice, and techniques, but you include a huge and diverse selection of resume and cover letter templates. The collection of templates alone, are worth far more than you're charging for the eBook."
Austin
There are many options of available to today's job seeker. With a quick change of graphical elements such as fonts and style, the feel of a resume can change from traditional and conservative to creative and modern.

In addition, today's job seeker has the added benefit of being able to mail and hand deliver resumes in the old fashioned way as well as surf the web with their resume.

To your success!