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Dear Greg,
This week's newsletter is mix of Call Center News,
Recommendations and an interesting Customer Service opinion piece.
We are sure everyone will find something they will appreciate.
| Inmates Get 12-hour Call-Center Shifts |
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"It's pretty much the same as a commercial call center,
except it's behind bars,'' said Vincent Chan, a senior manager
at the Singapore Corporation of ...
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| Gorham To Vote On 911 Call Center |
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WMTW - Auburn,ME,USA GORHAM, Maine -- The fate of Gorham's
emergency dispatch center is in the hands of voters. Earlier
this month, town leader decided ...
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| Is Quick Really Service? - an opinion
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For several weeks now I have been having various customer
services experiences that have left me, in one form or
another, dissatisfied. None of my recent customer service
interactions have been negative, no one has been rude, I have
not been on hold for long periods of time, they didn't cost me
anything, and yet I still walk away from those interactions
unhappy about the customer service I have been provided. It
has taken me weeks to pinpoint what it is exactly that has
been bothering me but now that I have it, I want to share it
with you.
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Call Center Cafe Recommendation |
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Have you ever had a great idea for software that will
change your productivity or make your work easier, but you
just don't have the software development skills to bring life
to your idea? We have the anwer for you. Call Center Cafe
recommends Make Your Own Software! You will be able to
create software to meet whatever need you have, with no
waiting for someone else to develope it. Find out more....
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