Call Center Tips                        
A Bi-weekly newsletter from CallCenterCafe.com		  
SPECIAL ANNOUNCEMENT

April 6, 2005

  SPECIAL ANNOUNCEMENT

brought to you y the CallCenterCafe.com Team

Publisher - Greg Meares Click to Play Message

  

   Hello <$firstname$>,

I'd like for you to meet a good friend of mine.  His name is Paul Evans.
Although you probably have never heard of him, he has helped over 21,633 professionals become dynamic public speakers. 

I am one of them.  See I had a fear of speaking in front of large groups so I was looking for help.  I knew having this skill would make my life easier.  And it has.  His system helps you eliminate fear, captivate audiences and speak like a pro.  As a call center professional these skills can quickly lead to bigger and better assignments, and promotions.

If you are interested in learning more from Paul I urge you to visit his site at:  Instant Speaking Success

Check out his great bonuses!

ANNOUNCEMENT

Complete our quick survey and receive a module from are acclaimed e-book...        "Leadership is a Contact Sport!"

Survey (a new window will open)

Sometimes We all Need a Laugh!

Call Center Tips is sent out every other Friday.  On the odd Friday we send out our special report.  This includes items of interest that have happened during the week or information that we feel our subscribers might be interested in.  Our goal is to keep you informed of what is happening in the call center industry. 

Call Center Grit

Want to read something really funny, sad and glad that it wasn't you?  Check out:

This is the true story of a Site Director and the small Call Center he worked to improve. The names have been changed to protect the innocent (or not so innocent.) Read it and Believe it or not.

This is a daily blog of the life of a leader and the craziness he experienced as he tried to clean up a center.

Is it time to re-do your resume?  Have you updated it lately?  Visit ResumeRedesign and get a high quality, professional resume that will land you your next job.  Great Prices and they specialize in Call Center Jobs

   
 

CallCenterCafe.com Partners With Call Center Leaders
 
Friday 03/25/05 - Since the inception, CallCenterCafe.com  has gone through several transformations.  Nothing major until now.  A leading call center jobs portal has joined forces with CallCenterCafe.com. 

Our subscriber base has grown month over month - due to this growth we have been recognized as a up and coming call center membership site.  This actually makes our job easier.  It's easier to add value content for our membership and visitors with this notoriety. 

Go to CallCenterCafe.com and look for the Job Connection button.  You can search for jobs, post your resume and if you are a recruiter - post jobs.  If you need assistance with your resume, I urge you to visit ResumeRedesign.com they are high quality at a fair price.

Workforce Administration and Quality Tools Added
 
Update:  If you are interested in learning the simple (and sometimes complex) calculations that you need to know to determine staffing then you will find the Workforce Mastery page we have just added to CallCenterCafe.com to be very valuable.  The page is built so you can just plug in numbers and find out right there what the answer is.  It's full of great calculators and formulas to help you understand the dynamics of call center 101 success.

Update:  Quality Brew has been updated and added to the membership site!  If quality is your bag then this is a must see page at CallCenterCafe.com - Quality.  See all the new forms that have been added.  Remember you can test drive the site for 15 days. 

 

Interactive Quality Solutions
4760 Preston Rd., Ste 244
 PMB 270
Frisco, TX  75034
Phone: 972-382-4559
 Fax: 972-382-4553
Email: gmeares@callcentercafe.com
 URL: http://www.callcentercafe.com