Quick Rapport Building Strategy
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Call centers are notorious for team changes. Here are a few tips from James Quaker on building rapport.
The Fast & Easy Rapport Building Strategy
The fastest and easiest way to get someone on your side is to make them feel that you care for them. Of course, you can’t be going around telling this to everyone you meet. But there is a way through your body language that you can silently tell them so.
Before we go into some details of this, always remember that ‘people don’t care how much you know until they know how much you care’.
Your extraordinary IQ, impressive credentials, rich background or your excellent products mean little to the other person until you have given them the reason why they should be interested in all these that you have; and that is because, you care.
You must have experienced how close or distant you have been with someone before; like having the positive feeling that ‘they are interested in me’ to negative ones like ‘they don’t care a hoot about me’.
How you know this is because people unknowingly let off clues about their feelings or what they are thinking. Our bodily reactions, which others can see, are direct results of our thoughts. Most of us think too much and we are preoccupied with something (including the uneasiness of talking with someone).
Strangely, our bodies shoot off all kinds of signals to tell the other person how we feel; but now see when we are at ease with someone whom we are close or familiar with. Truly, we are at out best when we are most natural.
So here lies the clue to overcome poor body language when we are talking with strangers. Treat the other person like an old buddy of yours. This is when you are able to direct your thoughts to responses like being candid and be unselfconsciously friendly to the other person.
That’s when the pretending stops. You will be amazed how your entire body language buoys up and everything gets lighted up like meeting up with an old buddy. This joyful experience then starts a remarkable chain of reactions in your body that goes to strengthen your rapport with the person.
James Quaker is a newbie of Internet marketer and the CEO of Success Biz Resources Enterprise, a new setup company that has helped hundreds of people nationwide increase their profits online within few months.
His forte is in information marketing, social network marketing, MLM marketing and affiliate marketing. James started as a part-time marketer on the Internet in 2008 and will be going on full-time in 2009. He has also created some popular marketing ebooks in less than a year.
James is also known as a joint venture mover and shaker, and has worked with many of the most famous marketers on the Internet, including Vince Tan, Gobala, Vincent, Melvin Ng, Jaz Lai, Steven Wong, Ian del Carmen and many more to name.
