The next big thing in management training?
Call Center Best Practices is your secret weapon! Take the 7-Day FREE Test Drive. Learn more about this Call Center Professional Membership.
An article from Derek Torres for our call center managers who are looking for management training.
In this modern world focused on the self, is it any surprise that self-improvement courses would eventually hit the workplace? More specifically, did you ever think the day would come where managers would have their own personal management trainer?
That day has come - and not just with respect to managerial health (though that might not be a bad idea): India is leading the way with personal trainers rapidly becoming available for management types to hone their managerial skills and become better bosses.
This isn’t actually a bad idea – why leave it solely to studies and experience to make a potential leader out of a manager? Individualized training designed around a candidate’s strengths and weaknesses sounds like a well-thought out plan of action for companies looking to increase productivity while continually improving efficiency.
Rather than using the sink-or-swim approach, companies can help develop careers rather than shorten them, as is often the case when ill-prepared managers fall victim to their lack of knowledge, experience, or preparedness.
But why stop there? Perhaps this would work further down the chain as well - then again, that type of cost may well be one of the things a personal management trainer might caution against.
Author Derek Torres from http://www.management-issues.com/
In this modern world focused on the self, is it any surprise that self-improvement courses would eventually hit the workplace? More specifically, did you ever think the day would come where managers would have their own personal management trainer?
That day has come - and not just with respect to managerial health (though that might not be a bad idea): India is leading the way with personal trainers rapidly becoming available for management types to hone their managerial skills and become better bosses.
This isn’t actually a bad idea – why leave it solely to studies and experience to make a potential leader out of a manager? Individualized training designed around a candidate’s strengths and weaknesses sounds like a well-thought out plan of action for companies looking to increase productivity while continually improving efficiency.
Rather than using the sink-or-swim approach, companies can help develop careers rather than shorten them, as is often the case when ill-prepared managers fall victim to their lack of knowledge, experience, or preparedness.
But why stop there? Perhaps this would work further down the chain as well - then again, that type of cost may well be one of the things a personal management trainer might caution against.
Author Derek Torres from http://www.management-issues.com
