Archive for October, 2008
Celebration is the Pause that Refreshes
After 45 years of hard work, the grizzled old rancher decided it was finally time to sell the ranch, retire, and really enjoy the rewards of his toil and sweat. So he called a real estate agent to list the place for sale. The agent spent most of a day with the rancher, riding the range and getting a feel for the ranch he would be selling.
Which of These Time Management Skills are You Missing?
For many people, time management is difficult as a concept; however, if you take the time to learn some time management skills you can manage your time well so that you get everything done you need to. Here are three time management skills for you to consider and identify which you need to be implementing now to help you reach your goals much more quickly.
Migrating from Vendor to Partner
There is no bigger insult to a sales person than being called a “vendor.” Are you the reason why prospects see you that way? In this article, you will learn how to be seen as a partner.
Motivate Your Sales Team to Crush the Tomato
One of my favorite hobbies is playing baseball with my kids. I’m very involved with their Little League teams and volunteer to help teach baseball skills to the kids. My 7-year old son, Steven, is playing his first year of coach-pitch baseball. Prior to that, he played T-ball which is a very different game.
Passion Plan at Work..Increase Passion for your Work
This is a great article by Jody Urquhart of idoinsire.com who totally believes in the power of play in your worklife. Take a few moments and read her thoughts on the subject and see if they can benefit you and your call center team.
Passion is the single most powerful competitive advantage an organization can claim in building its success
Many organizations possess the same technology, resources, equipment, and expertise, but it is the organization that runs on passion that thrives. The passion-driven organization inspires its employees, invigorates its customers, and reaps the benefits of their shared enthusiasm in its success
Getting Employees Off to a Great Start With a Good Induction
New hire orientation for call center employees is a win win for all concerned. In this article by Jan Springthorpe you will find her thoughts on the subject.
Induction should be a compulsory process for every new employee and for all existing staff when they move into a new job role.
Employers have a duty to ensure that all new starters are given the best possible start in their job and that people new to a job role are supported in adapting to it.
