Join Our RSS Feed To Receive Call Center News and Tips
Powered by MaxBlogPress  

 Powered by Max Banner Ads 

Motivation and Productivity

July 29, 2008 · Print This Article

Take the 5 Day Trial Today and learn all about our membership options. Learn more about this Call Center VIP membership site now.

By P E Cavanaugh

If we believe that happy employees are motivated employees then here are 8 ways to keep them motivated.

- Start with good employees, if you concentrate on character rather than skills you are then more than half-way to motivating your employees

- Learn to evaluate and talk to them, this is not the praise or rewards, but feedback about the task they are presently doing.

- Praise, acknowledgment, if one of the top reasons why employees quit is lack of recognition, then recognition for good work seems to carry a lot of importance.

- At the same time you need discipline, if a good employee sees unwanted behavior going unpunished, then that good employee loses his own feeling of being better.

- When you give clear instructions, you get clear results.

- Listen; really listen to your employees.

- Write letters to them mentioning their good behavior; keep track of who does what, not just the bad. Keep track of the good behavior

- Make a presentation or award them, make it public so their coworkers see.

If we look backwards from the reasons that employees give for quitting, and take those negatives and reverse them, we come up with a rewards system that empowers our employees. When people feel empowered and confident, and they know that their empowerment and confidence come from recognition in the workplace, they are happy individuals.

The funny thing is that when I first thought about motivation, I thought about monetary rewards, and that is still effective, but all of these motivators cost nothing. The only thing that they cost is a little thought about the individual.

Aren't we all happy with some personal recognition?

Do you want to make more money and have the freedom to enjoy your life?

Download this: Freedom and Money Patrick Cavanaugh has been coaching painting contractors and running a successful painting business for 30 years.


More Related Topics...

Comments

2 Responses to “Motivation and Productivity”

  1. shubhranshu on July 30th, 2008 5:24 am

    I agree with the need to motivate employees for performing better. I stress upon having minimum employees because a small group of employees can be governed better. I don’t suggest to increase the work load of the employees instead it is better to get the work done through outsourcing. There are many companies like OutSorcerer.com that accomplish your tasks well within set time frame saving your precious time, efforts and money which you spend upon various welfare and motivational schemes.

  2. gyahner on July 30th, 2008 11:20 am

    Thank you for the comment. I like the idea of outsourcing some of the routine tasks so that the main employees can focus on what they do best.

Got something to say?