Top Ten Things About Change Management
June 21, 2008 · Print This Article
Take the 5 Day Trial Today and learn all about our membership options. Learn more about this Call Center VIP membership site now.
The very best Change Management comes in simple, almost imperceptible steps - like the small course corrections a 747 jumbo makes crossing the ocean to get to it's destination.
Great leaders of change…
- Communicate Well
They are open in conversations with their people and embrace them in finding win-win solutions to change. - Have A Clear Vision
Really understand where the business is going after doing collaborative Visioning work with their people. - Are Consistent
Every activity within a change process is delivered in line with a fair, trusted and honest plan - no exceptions. - Have Great Rapport
Easy change processes are delivered because these leaders have already sown the seeds by building close relationships with their people. - Are Trusted
…and their people know their leader cares and is doing the best he or she can for the good of as many as possible. - Plan Well
Have considered all options; have decided the best value case and have checked what will and what won't work - no surprises. - Have a Disciplined Approach
They stick to the planned process and timescales for the changes to be made. - Stick to Their Guns
…and do not shift from the agreed plan, whatever emotional pressures they face. - Treat People Well
Honour people for themselves and treat them with respect and dignity in these often tense times. - Are Results Focused
Make decisions based on true value-creation and use that very objectively as their over-riding goal.
"Used by permission of www.coaching-businesses-to-success.com"




















Comments
Got something to say?