What's new this week at Call Center Cafe` May 16th
May 16, 2008 · Print This Article
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What's new this week at
With so many new articles and features, it might be hard to keep up with all the great articles on Call Center Cafe. We thought we would make it a little easier on you.
Enjoy!
The Call Center Cafe` Staff
What Every Supervisor Should Know To Succeed - Set the Example
Did you get a chance to read this post on what a supervisor needs? Shaun Kieran shares with reader that you may not need to be perfect but you should know how to handle yourself at work. Interesting thoughts.
Have You Had Your Laugh Today?
Jody Urquhart strikes again with another of her articles on bringing fun into the workplace. Did you realize that a two-minute belly laugh is equal to 10 minutes on a rowing machine in terms of boosting your heart rate? Have fun this one!
How to Manage Attrition Levels
Julie Mcvey writes about a subject near and dear to many of us- attrition.
One of the biggest costs for most employers in today’s market place is recruitment of quality staff. In order to reduce this cost every organization should have in place ‘staff retention action plans’.
Motivation - 7 Tips To Keep Your Motivation Fire Burning!
Motivation is an essential part of everything we do … it governs whether or not we will successfully achieve our goals and dreams throughout life.
Martin Haworth wrote this piece a awhile back to talk about how to manage in a crisis. I found his 3 priorities to be spot on. Take a few moments to read Martin's message and let us know what you think through the comments section just below the article.
How to tell if HR hired the wrong person
A little call center humor by Gail. She pokes a stick toward training attrition. Hope this one brings a chuckle or two.
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