Call Center Blues

April 14, 2008 · Print This Article

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Call Center Purgatory

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One-Call Services: City Link call center designed to make it … - Winston-Salem Journal
 

One-Call Services: City Link call center designed to make it
Winston-Salem Journal, NC - 15 hours ago
The decorations are reminders to the 11 employees working in the city’s new customer call center to have happy, helpful voices when they answer the phone

Humana to Open Tempe Call Center - Direct
 

Humana to Open Tempe Call Center
Direct, NY - 2 hours ago
Humana will an 81789-square-foot call center on April 21 in Tempe, AZ, according to the Phoenix Business Journal. The facility will eventually employ 450

StarTek opening call center in Arkansas - Bizjournals.com
 


Today's THV

StarTek opening call center in Arkansas
Bizjournals.com, NC - 8 hours ago
StarTek Inc. will open a call center in Jonesboro, Ark., in the third quarter, the Denver company said Monday. Startek (NYSE: SRT) said it has signed a
StarTek to Put Call Center in Jonesboro, Employ 500 ArkansasSports360.com
New Jonesboro Call Center To Bring Hundreds Of Jobs Today's THV
all 27 news articles

New Call Center Hiring Tips from FurstPerson - TMCnet
 

New Call Center Hiring Tips from FurstPerson
TMCnet - 10 hours ago
By Stefania Viscusi, TMCnet Assistant Editor FurstPerson, a provider of call center hiring and pre-screening tools for the call center, has announced the
FurstPerson Releases Groundbreaking Research on Call Center Attrition Earthtimes
Pre-Employment Screening for Better, Simpler Hiring TMCnet
all 6 news articles

Blind workers train in LR, staff call centers for IRS - Houston Chronicle
 

Blind workers train in LR, staff call centers for IRS
Houston Chronicle, United States - 9 hours ago
She is to finish training in early May and will work in customer service at an IRS call center in Oakland, Calif. The IRS requires its employees to be US

TouchStar Joins Enterprise Call Center Market - CIO Today
 

TouchStar Joins Enterprise Call Center Market
CIO Today, CA - 9 hours ago
TouchStar is once again about to shake up the call center industry with the introduction of TouchStar Enterprise 2008, its all-new, full-featured enterprise

PacificNet's CRM Unit Awarded 'The Best Outsourcing Contact Center … - Earthtimes
 

PacificNet's CRM Unit Awarded 'The Best Outsourcing Contact Center
Earthtimes, UK - 8 hours ago
More than 120 enterprises and over 20 individuals participated in the award election during a 4-month voting period in which more than 40000 CRM call center

Call-center blues - Manila Times
 

Call-center blues
Manila Times, Philippines - 8 hours ago
I recommend that call center managers pursue basic principles in service management to improve the situation. First, managers should train agents to listen

 

Stop working so hard trying to improve your call center performance, use call center games to achieve extraordinary results today.

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