Call Center News….
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Here are a few recent call center news updates…
Convergys to open ninth call center in Bacolod City
Convergys to open ninth call center in Bacolod City
INQ7.net, Philippines – 1 hour ago
By Lawrence Casiraya MANILA, Philippines — Convergys Corp. will open a facility in Bacolod City looking to add at least 500 more people to its workforce in …
CVG
EEOC Resolves Hang Up on Call-Center Staffing
EEOC Resolves Hang Up on Call-Center Staffing Washington Post, United States – 16 hours ago Naomi C. Earp, the commission chairman, said the call center had freed up the agency’s field staff to work on a growing caseload but noted that "we … Lawrence call center loses national EEOC contract Kansas City Star EEOC decides to use federal employees at call center Federal Times all 3 news articles »
Egypt Attempts to Become a Player in the Call Center Industry
TMCnet Egypt Attempts to Become a Player in the Call Center Industry TMCnet – 1 hour ago By Brian Solomon, TMCnet Web Editor Egypt is looking to make a dent in the international call center market, touting the advantages it holds over call …
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