Call Center Morale and Productivity

June 25, 2007 · Print This Article

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Trying to maintain employee morale in a call center can be tought at times. And when morale is down so is productivity. Creating positive competition among your teams is the best way to improve both morale and productivity results.

CSR love to compete against each other and coming up with creative ways to do that can be a challenge, until now. I put together a video that you or members of your leadership team will want to see: