Call Center Employee Professionalism
June 20, 2007 · Print This Article
Take the 15 Day Trial Today. Learn more about this Call Center VIP membership site now.
I am sad to say that good call center people are hard to come by.
For those that take great pride in your level of service, this is not for you…
But I just want to share an email I received yesterday evening from a visitor to this site…
CallCenterCafe.com is completely financed by me, in both time and money. So, in an effort to help with my costs, I occasionally advertise different offers that I think people may be interested in. Occasionally I get a lunatic that completely disagrees with this logic and let's me know how they feel.
…in my opinion we have choices.
We have choices what we do minute to minute, day to day and month to month. If you don't like a TV show, change the channel, if you don't like your job, get a knew job. If you don't like the web site you visited, click to somewhere else. AM I wrong?
Ok, so here is the email I received (I did do this person a favor and withheld their name and email address but otherwise left the email intact.) My big question is who does this employee work for and maybe they shouldn't be in customer service. I would hate to have a problem, call an 800 number only to get this miserable soul.
Ok here's the email…(let me know what you think, leave a comment.)
THANKS BUT NO THANKS,
I will report you to the international illelegal practices court.
You do not run any call centers or bpos, neither does any belong to you.
You people are middle agents who make money while we people work .
Because you want liqour , and tobacco on a regular basis , you people are
in bad habbitsand make money out of illelegal business like recruiting firms.
I will sent a report of your illelegal activities and trade to all the
leading news papers and news agencies in theworld. i will also report your illelegal activities which run on your
behalf to the supreme court of india.also to central bureau of investigation .
thanks but no thanks …..
Do you see my point? Leave a comment…
Comments